"Blending Retail Apps with ERP" is our motto.
We are in the business of enabling ERP solutions, such as NetSuite, become fully fledged retail suites.
Competition from Amazon and large retailers, such as Walmart, has grown to dangerous levels. This means smaller retailers must adapt or die. There is no other way of putting it.
The bad news is that the Amazon-like companies operate very efficiently; effectively increasing service levels and lowering prices due to supply chain efficiencies. The good news, is that these companies are slow to change and you can pass them.
You need the desire.
Small and mid-sized retailers are starting to look at retail suites, versus a hodge-podge of systems they are likely to run now. Retail suites solve many issues:
Retail suite excellence is easier said than done.
First, it requires external sale channel components (ecommerce, point-of-sale & mobile) to be embedded into a core Enterprise Resource Planning (ERP) system that takes care of everything else. Secondly, retail requirements can be complex, so the functionality of the core ERP system must be inherited in to the sales channel component - thats the hard part.
Most attempts at a retail suites fail because integration versus "inherited" architecture is used. This means:
SuiteRetail has cracked the code.
Our goal is to provide fully functional retail suites that are usable. We take the unique approach of "inherited" technology into the host ERP:
SuiteRetail has a very clear roadmap.
Hygienic POS systems and limiting shared touchpoints will be paramount wherever we go now.
Performance, reliability, agility, customer experience and native ERP integration top the list!
A better approach is to use a single app that has the ability to ring up sales and that also supports important clienteling and endless aisle functions.